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Customer service

Phone: +31202445195
E-mail: [email protected]

Office address:
1e Constantijn Huygenstraat 76


Look here for return information



  • Complaint

If you are not satisfied with the products or services of the Sandalenshop or if you have a complaint about the quality of the delivered item, please contact us by mail.  When there is a complaint about a defect on an article we can only look into this when the defect occurs within a 6 month period after buying the article. Please file this complaint by email, when possible with an accompanying photo. A complaint to the BirkenstockShop will be answered within 14 working days of receipt.


Our customer service is always there for you! If you have any questions about our products, conditions or about our return service, call us or send an e-mail.

Chamber of commerce: 34313614
VAT number: NL 819298773

← Return to the back office    This store is under construction. Any orders placed will not be honored or fulfilled. Temporarily you can submit your request via [email protected] Hide